ગ્રાહકો (Customers)
Build customer profiles, track their visits and spending, and use quick phone search at the counter for faster service.
અવલોકન (Overview)
The Customers module helps you maintain a database of your guests. Each customer profile stores contact details, visit history, total spending, and preferences. The phone search feature lets you find customers instantly at the POS counter.
ગ્રાહક કેવી રીતે ઉમેરવો (How to Add a Customer)
ગ્રાહકો પર જાઓ (Go to Customers)
From the sidebar, click Customers. You will see the customer list with search functionality.
Add Customer
Click "Add Customer". Fill in the customer's name, phone number, and email (optional).
Add Optional Details
You can add address, date of birth, anniversary, dietary preferences, and allergies. These help personalise the dining experience.
સાચવો (Save)
Click Save. The customer is now available for selection in the POS and Orders.
ગ્રાહક ફોર્મ ફીલ્ડ (Customer Form Fields)
Customer Fields
નામ (Name)
Required. Customer's full name.
ફોન (Phone)
Required. Primary identifier used for quick search at the POS.
ઈમેલ (Email)
Optional. Used for email communication.
જન્મ તારીખ (Date of Birth)
Optional. Useful for birthday promotions.
Anniversary
Optional. Track special occasions.
Dietary Preferences
Optional. E.g., vegan, gluten-free, Jain food.
નોંધો (Notes)
Staff notes about the customer (e.g., favourite table, preferences).
ગ્રાહક યાદી (Customer List)
ગ્રાહક યાદીના કૉલમ (Customer List Columns)
નામ (Name)
Customer name. Click to view full profile.
ફોન (Phone)
Contact number.
Visits
Total number of visits recorded.
Total Spent
Lifetime spending amount.
Last Visit
Date of the most recent visit.
Phone Search at POS
When creating an order in the Touch POS, you can search for a customer by typing their phone number. The search finds matching customers instantly. If the customer is not found, you can add them directly from the POS.
Visit History
Each customer profile shows their complete visit history, including:
- Order numbers and dates
- Items ordered
- Order totals
- Payment methods used
This helps staff recognise regular customers and personalise their experience.
ટિપ (Tip): Build customer profiles by searching their phone number at the POS when they visit. Over time, you will have a rich database of customer preferences and visit patterns.